Program Details

Sustainable growth is achieved if business managers work closely with business owners, understand the strategic and operational goals of the business and effectively organise and manage resources.

We designed the Growth Manager program to complement the Growth Owner program, so that managers can build an understanding and skills base that will not only support the business owner, but will shape the manager into an exceptional business leader. It is structured in a way that enables business managers to build strong relationships with other business managers, to promote open sharing of knowledge and management stories. The programs incorporates eight full-day workshops, three 1.5 hour group mentoring sessions and nine hours of one-on-one mentoring. 

Day 1

Introduction and tools for personal growth

Brian Grindrod

Brian Grindrod

Induction to the Program and Mentoring

Tools for Personal Growth and Change

Emotional Intelligence and Leadership


Learning Outcomes

  • Have a clear understanding of the objectives and outcomes of both the Growth Program and Mentoring.

  • Learn about the relationship between business strategy and operational execution.

  • Understand the latest tools to grow your skills as a leader and grow your business.

  • Come away with an understanding of how to change Mindsets, Attitudes and Habits.

  • Understand the relationship between emotional intelligence, leadership and empathy.

  • A clearer understanding of yourself, your staff and your customer.

Day 2

Change Management

Glenn Taylor

Glenn Taylor

Change management planning and removing potential obstacles to change

Develop the organisational culture - motivate and inspire your people

Unlock the power - successfully bring people with you on the strategic journey


learning outcomes

  • Understand how to plan for change and how to align strategies.

  • Learn how to communicate your business strategy and plan to your people.

  • How to involve and empower key stakeholders in the change process.

  • How to deal with resistance to change – rapidly removing people obstacles to growth.

  • Learn how to develop your management capacity to effectively manage individuals and teams, projects and targets.

  • Inspire your people to a clear vision and a world class culture mindset – employee motivation.

Day 3

finance basics and improving business finance

Carmelina Fiorentino

Carmelina Fiorentino

Understanding Financial statements - the basics

Profits, cashflow and working capital

Create a Dashboard to meet your business needs


learning outcomes

  • Learn how to read financial statements - the basics.

  • Learn how to identify unprofitable areas, improve your profitability and understand your profit drivers.

  • Understand the difference between cash flow and profits and learn how to plan and improve your cash flow.

  • Management of business cash flow and working capital and how to improve your working capital.

  • Understanding tools that will assess and improve the financial health of your business.

  • Know how to use the results of your financial analysis to make effective business decisions.

  • Formation of your Dashboard - tailored to the needs of your business.

Match your products and services to your ideal customer

Effective tools to communicate to your customer - traditional and digital

Marketing strategic direction for your business

Day 4

Market Research and Marketing Strategy

Aaron Kanters

Aaron Kanters

learning outcomes

  • Really know the reality of your customer and why your customer comes first.

  • Learn how to develop a strategy and how to measure results.

  • Understand what marketing mediums are available and what information to communicate.

  • Understand traditional versus digital messaging - what to say online.

The ideal sales experience

Practical sales strategies and the psychology of sales

Sales approach - product versus services

Day 5

Selling Essentials

Pete Walmsley 2.png

learning outcomes

  • Understand the key steps in an effective sales process.

  • Learn the similarities and differences between selling a product versus selling a service.

  • Have a clear understanding of the psychology of selling and learn the practical tips in turning this understanding into your advantage.

  • Develop and expand your sales strategy - road maps, tools and targets.

  • Learn how to motivate and manage your sales team.

Business systems and how to use them

Enhance job satisfaction and customer satisfaction

Drive the quality of your products and boost your business efficiency

Day 6

Business Systems

Gudrun Gilles

Gudrun Gilles

learning outcomes

  • Recognise the impact that effective systems can have on your business outcomes.

  • Understand the strategies that facilitate a systematic matching approach between business systems and your business.

  • Learn how to apply the principles of ISO 9001:2016 in your business systems.

  • Understand the components of business systems and develop a business system plan for your business.

Recruiting the right candidates and training and developing staff

Setting targets and inspiring performance

Difficult conversations and turning a negative situation into a positive outcome

Day 7

Employing People

Glenn Taylor

Glenn Taylor

Learning outcomes

  • Understand how to develop the appropriate level of structure for effective team performance.

  • Learn how to attract and select quality staff.

  • Understand how to monitor performance, develop staff and grow their skills.

  • Know how to coach staff onto higher levels.

  • Be better equipped with appraising, inspiring and supporting staff.

  • Proactively dealing with difficult staff and learning how to create a positive and constructive culture.

Day 8


Heike Fowler

Heike Fowler

Brad Ravenscroft

Brad Ravenscroft

Understand what it takes to successfully grow a business with energetic self, motivated staff and a healthy environment

Understand what it means to strategically plan your organisation’s well-being journey

Learn the effects of pressure and stress on business performance and how to lessen them

Learn simple yet effective daily techniques for health and well-being


learning outcomes

  • Learn the art of balance - achievement versus burnout.

  • Gain insight into the tools and strategies used to develop and maintain a healthy business environment.

  • Learn stretching techniques to increase productivity and promote wellness.

  • Understand the importance of adding movements into your day.

  • Understand how to handle stress and business pressures.

  • Learn how to use breathing techniques to approach stressful situations and manage stress.


Reflect on the course content and present how you will move forward in your business with strategic purpose

Graduation and Lunch

Strategic review and graduation

Growth Manager 14 Group - Review and Celebration Day!

Growth Manager 14 Group - Review and Celebration Day!

Are you interested? 

Our next Growth Owner course starts May 16, 2019 and our Growth Manager course starts June 14, 2019!

(See program dates below).

If you’d like to request a call back from one of our Growth Team Members to find out more about how the Program can help you and your business, please contact us below.